Key Administrative Tasks:
PERSONAL ASSISTANT TASKS
- Assisting with daily tasks that overly occupy your time
- Travel bookings
- Co-ordination of your calendar
- … and much more
CUSTOMER SUPPORT
- Email support
- Customer satisfaction surveys
- Manage incoming calls
- Follow up calls
- Confirming appointments
SPECIALISED INDUSTRY TASKS
- Preparation of quotes, reports & proposals
- Market research
CRM MANAGEMENT
- Entering and maintaining database records
- Tasks, to-do lists, and appointment notes
- Create workflows
FILE MANAGEMENT
- Proper labelling / filing of emails
- Proper filing of files and applying naming conventions to filing structures based on custom specifications
BOOKKEEPING & ADMINISTRATION
- Invoicing
- Debt collection & email followups
- Accounts receivable & payable
- BAS lodgement